Shipping Policy

Last updated: February 2026

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Thank you for shopping with LEVRAÉ. Below is everything you need to know about how we ship your order.

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1. Order Processing

Orders from the marketplace are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Once your order has been processed, you will receive a confirmation with tracking details (when available).

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2. Shipping Locations

We only currently ship within Indonesia.

International shipping may be available in the future. Any updates will be announced on our website.

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3. Delivery Time

Estimated delivery times vary depending on your location and courier:

• Bali: approximately [X–Y] business days

• Outside Java: approximately [X–Y] business days

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Delivery times are estimates only and may vary due to courier delays, weather conditions, or public holidays.

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4. Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and selected courier.

Any applicable shipping promotions will be clearly stated on our website or marketplace.

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5. Courier & Responsibility

Once your order has been handed over to the courier, delivery timing and handling are the responsibility of the shipping provider.

We are not responsible for delays caused by couriers, incorrect address details provided by the customer, or circumstances beyond our control.

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6. Incorrect or Incomplete Address

Please ensure your shipping information is accurate and complete at checkout.

We are not responsible for lost or delayed orders due to incorrect or incomplete address details.

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7. Questions About Your Order

If you have questions about your shipment or believe there is an issue with your delivery, please contact us at:
📧 levrae.beauty@gmail.com